Delivery and installation
Know what your delivery and installation include
Delivery and installation are offered for eligible stoves, gas ranges, and BBQ grills. Check the details below before you order, including site requirements and what to prepare.
Delivery
How delivery works
Where delivery is offered, these are the steps for heavy appliances.
Curbside drop-off
For eligible items, the carrier can leave your order at the curb or at the threshold. Confirm the drop-off point when you schedule.
Freight scheduling
Large units ship by freight, and the carrier will contact you to book a delivery window. Have a clear path from the entrance to the install space.
Packaging removal
Where offered, packaging removal is handled at delivery. Ask about this option when you check availability for your address.
Installation
Installation readiness checklist
01
Gas line inspection
The technician checks the gas connection and supply line for your range or grill before connecting it.
02
Level positioning
The unit is positioned and levelled, with the required clearances confirmed for ventilation and nearby surfaces.
03
Burner testing
Each burner is lit and tested to confirm proper ignition and flame before the installation is complete.